PagerDuty

PagerDuty toolkit for Arcade enables LLMs to read, monitor, and manage PagerDuty resources — incidents, services, teams, schedules, and on-call rotations — via the PagerDuty REST API.

Capabilities

Incident management: Retrieve individual incidents, list with filters (status, urgency, service, team, time range), update status (acknowledge, resolve, reopen), and reassign to specific users.
Activity & audit: Fetch the account-wide log entry feed covering triggers, acknowledgments, escalations, and resolutions.
On-call & scheduling: List on-call entries and schedules to surface who is currently on duty.
Org & team structure: List and retrieve teams (with members and linked resources), users, and perform fuzzy name/email search across users.
Services & escalation policies: List and retrieve services and escalation policies to understand routing and ownership.
Identity: Resolve the authenticated user's profile, including contact details and notification preferences, via Whoami.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty provider. See the Arcade PagerDuty auth provider docs for setup details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

Capabilities

OAuth

Available tools(16)

Get Building